Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Day Shifts
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program
Job Description
Discovery Management Group is a pivotal part of the Discovery Senior Living family of companies, which stands out as one of the top two largest senior living operators in the United States. With a reputation for performance, innovation, and lifestyle customization, Discovery Management Group focuses on managing and enhancing senior living communities across the nation. They serve more than 6,500 residents by delivering exceptional community experiences through a commitment to operational excellence and personalized lifestyle options. Their mission revolves around providing a compassionate, resident-centered environment that fosters dignity, respect, and well-being for seniors, creating a truly engaging and supportive place... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members
- Tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Maintains Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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