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Oakmont Senior Living logo

Concierge - Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.25 - $21.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus opportunities
Company paid life insurance
401(k) Plan

Job Description

The Ridge at Westlake Village is a premier senior living community situated within a beautifully landscaped campus, managed by the renowned Oakmont Management Group (OMG). Oakmont Management Group is a recognized leader in the senior living industry, proudly serving thousands of seniors across California, Nevada, and Hawaii. With a portfolio that includes the Oakmont Senior Living and Ivy Living brands, OMG is a company known for its dedication to exceptional quality, comfort, and care. The Ridge at Westlake Village exemplifies these values by offering five-star services and amenities designed to promote independence and well-being among residents. The community delivers meaningful... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • experience in a hospitality setting or prior senior living community preferred
  • excellent customer service skills
  • proficiency in MS Office programs
  • strong written and verbal communication skills
  • ability to pass criminal background check
  • ability to pass health screening tests including physical and TB tests
  • willingness to comply with health and safety protocols including vaccination, screening, testing, and use of PPE

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a criminal background check and health screening tests, including physical and TB tests
  • willing to comply with COVID-19 and other communicable disease prevention protocols as required

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • monitor the Emergency Alert System and immediately respond to every call
  • effectively manage business center and process incoming and outgoing mail
  • maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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