Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Employee assistance program
Job Description
Emerson at St. Peters is a distinguished senior living community dedicated to enriching the lives of its residents through compassionate care and exceptional hospitality services. Located in a vibrant area, Emerson at St. Peters provides a warm, welcoming environment where seniors can experience comfort, dignity, and a high quality of life. The community prides itself on offering a comprehensive range of services and amenities tailored to meet the individual needs of each resident. From assisted living to memory care, Emerson at St. Peters is committed to fostering a supportive atmosphere that encourages independence and engagement among its residents.
Worki... Show More
Worki... Show More
Job Requirements
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products
- must demonstrate excellent telephone communication skills
- ability to work in a fast-paced environment
- strong problem-solving skills
- ability to interact effectively with seniors and diverse populations
- willingness to uphold hospitality culture and promises
Job Qualifications
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products
- excellent telephone communication skills
- strong interpersonal and customer service skills
- ability to handle difficult situations calmly and professionally
- attention to detail
- commitment to practicing hospitality principles
Job Duties
- Provide ongoing telephone coverage
- solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
- keep difficult situations from escalating
- accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- prepare maintenance work orders as requested by residents and staff
- assist the Business Office Manager with projects/assignments
- greet and welcome residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner
- uphold the LCS Hospitality Promises in all interactions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: