Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Morada Senior Living is a respected and integral part of the Discovery Senior Living family, which manages several care- and lifestyle-focused senior living communities across the states of Texas, Oklahoma, New Mexico, and Colorado. The organization is dedicated to fostering an environment where senior residents are supported and celebrated through comprehensive care programs and vibrant community life. Morada Senior Living stands out in the senior living industry due to its strong commitment to the core values embodied in its "Pillars of Excellence." These pillars emphasize quality care, respect, dignity, and a positive quality of life for all residents, supported by... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- ability to manage multiple telephone lines and provide professional, courteous reception
- strong communication and interpersonal skills
- ability to maintain confidentiality and demonstrate professionalism
- basic computer skills
- flexibility to work weekend shifts from 8:00 am to 4:00 pm
- commitment to providing excellent customer service and support
- ability to organize and maintain records accurately
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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