Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Our company is dedicated to providing exceptional care and hospitality services, focusing on creating a supportive and welcoming environment for all residents, visitors, and staff. We operate within the senior living and community care industry, striving to promote a culture of respect, compassion, and professionalism. Our state-of-the-art facility located at 7211 Granby Street, Norfolk VA, is designed to meet the diverse needs of our community, ensuring a safe and pleasant experience for everyone involved. We actively engage with our local community and continuously seek to enhance our offerings through dedicated teamwork and innovation. The role we are offering is essential... Show More
Job Requirements
- High school education or equivalent
- Prior experience working with the public
- Basic computer skills preferred
- Ability to use a multi-line telephone system
- Good physical and mental health
- Interest in geriatric population
- Ability to work independently
- Effective communication skills
- Willingness to perform additional duties
- Ability to maintain confidentiality
- Must attend mandatory meetings and training
- Must be tactful and courteous with all stakeholders
- Ability to remain calm in emergencies
- Cooperative and enthusiastic attitude
Job Qualifications
- High school education or equivalent
- Able to read, write, speak, and understand English
- Prior experience working with the public
- Basic computer skills preferred
- Comfortable with multi-line telephone systems
- Good physical and mental health
- Interest in geriatric population
- Ability to work independently and follow instructions
- Effective communication skills with all levels of management and contacts
- Willingness to perform non-professional duties
- Level-headed in emergencies
- Spirit of cooperation and enthusiasm
- Ability to maintain confidentiality
Job Duties
- Receive guests and visitors, having them sign in
- Assist visitors in finding resident rooms
- Answer telephone, take messages, respond to requests, forward information to other staff members
- Announce appointments and arrivals to appropriate staff
- Type memos, correspondence, reports, and other documents as requested
- Sort mail and distribute appropriately to mailboxes, residents, and departments
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis
- Maintain confidentiality of all pertinent resident information
- Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- Assemble and maintain admission and information packets
- Keep front desk and lobby area neat and organized
- Perform any other duties assigned by Business Office Manager or Executive Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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