Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
friendly work environment
Job Description
This hiring company is a well-established senior living community located in Norfolk, Virginia, focused on providing compassionate and respectful care to its residents. They emphasize a culture enriched with core values such as caring about people, doing the right thing, passion, fun, celebration of success, and respect. The community hosts open interviews every Wednesday, inviting prospective employees to explore various career opportunities in one convenient location. The company fosters a positive and supportive environment that encourages teamwork, personal growth, and dedication to providing outstanding service to residents and their families.
The role of Concierge is a pivotal front-of-house positio... Show More
The role of Concierge is a pivotal front-of-house positio... Show More
Job Requirements
- High school education or equivalent
- prior experience working with public
- basic computer skills preferred
- ability to operate multi-line telephone system
- good physical and mental health as evidenced by PPD screening
- interest in people especially geriatric population
- ability to work independently
- effective verbal and written communication skills
- ability to maintain confidentiality
- willingness to perform non-professional duties
- ability to remain calm during emergencies
- cooperative spirit
- mandatory attendance at company meetings and training sessions
Job Qualifications
- High school education or equivalent
- must be able to read, write, speak and understand English
- prior experience working with public
- basic computer skills preferred
- comfortable with multi-line telephone system
- good physical and mental health
- interest in geriatric population
- ability to work without close supervision
- effective communication skills with all levels of management, employees and outside contacts
- ability to maintain confidentiality
- willingness to perform non-professional duties
- level-headed in emergency situations
- cooperative spirit and enthusiasm
- attendance at mandatory meetings and training sessions
Job Duties
- Receive guests and visitors, having them sign in
- assist visitors in finding resident rooms
- answer telephone, take messages including caller's name, telephone number, time and date of call, respond to requests, forward information to other staff members
- announce appointments and arrivals to appropriate staff
- type memos, correspondence, reports, and other documents as requested
- sort mail and distribute appropriately to mailboxes, residents and departments if requested
- create and maintain an atmosphere of warmth, personal interest and positive emphasis
- maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- assemble and maintain admission and information packets
- keep front desk and lobby area neat and organized
- perform any other duties assigned by Business Office Manager or Executive Director
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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