Concierge (Part-Time)

St Petersburg, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Rotating Shifts

Benefits

Dental Insurance

Vision Insurance

Part-time schedule

Job Description

This opportunity is offered by a respected organization specializing in residential services, particularly dedicated to enhancing the living experience of residents by providing exceptional information and service support. The company operates in the hospitality and residential management sector, focusing on fostering a customer-centered environment that caters specifically to the needs of its community. The employment status for this role is part-time and non-exempt, and it offers a competitive pay rate ranging from $18.00 to $20.00 per hour.

The role is designed for individuals with a proactive and outgoing personality who are detail-oriented and customer-focused. This position requires excellent interpersonal, c... Show More

Job Requirements

High school diploma or equivalency preferred
two or more years' experience in the hospitality industry
effective written and verbal communication skills
computer literacy including Word, Excel spreadsheets, and email
strong customer service, communication and interpersonal skills required
must be punctual and reliable
valid Florida driver's license required for operation of a golf cart on-site
ability to lift 30 - 50 lbs
work in an upright standing position for long periods of time
walk and climb stairs
ability to detect auditory and/or visual emergency alarms
ability to respond to emergencies in a timely manner

Job Qualifications

High school diploma or equivalency preferred
two or more years' experience in the hospitality industry
effective written and verbal communication skills
computer literacy including Word, Excel spreadsheets, and email
multiple language fluency is desirable
strong customer service, communication and interpersonal skills required
must be punctual and reliable
valid Florida driver's license required for operation of a golf cart on-site

Job Duties

Identifies and clarifies residents' needs and desires
answers questions
gives directions and instructions
develops inventories of services
manages and screens messages
helps residents establish accounts and schedules access for authorized vendors to provide services within units
anticipates services required by ascertaining mood and style of residents
identifies options
develops itineraries
improves services by obtaining and evaluating resident observations, opinions, and criticisms
maintains guest privacy and organization reputation by keeping information confidential
updates job knowledge by participating in educational opportunities, maintaining personal networks
enhances department and organizational reputation by accepting ownership for accomplishing new and different requests
explores opportunities to add value to job accomplishments
follows safety procedures and maintains a safe work environment
maintains accurate guest suite calendar and assists residents in making guest suite reservations using the Connect Resident Portal
inspects guest suites before guests check-in to ensure that they are properly cleaned and stocked and identify any issues that need to be addressed before check-in
inspects guest suites after check-out to inspect for any damage or missing items
processes resident payments accurately in ClickPay
learns and understands building emergency procedures and knows how to execute them quickly and correctly
documents all incidents and important shift info in Teams message board for other staff to review
delivers packages and food deliveries to residents' vestibules
additional duties provided by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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