Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Retirement Plan
Career Development
Employee Discounts
Job Description
Located at 1030 Topping Lane, Hampton VA 23666, our company is dedicated to providing exceptional community living experiences, especially catering to the geriatric population. We pride ourselves on creating a warm, caring, and professional environment where residents, their families, and guests feel valued and supported. Our commitment to excellence is reflected not only in the services we provide but also through our core values: We Care About People, We Do the Right Thing, We are Passionate, Have Fun, and Celebrate Success, We Speak Up! It's Our Responsibility, We Take Ownership and Add Value, and We are Respectful. These principles guide... Show More
Job Requirements
- High school education or equivalent
- Must be able to read, write, speak and understand English
- Prior experience working with public
- Basic computer skills preferred
- Comfortable with multi-line telephone system, answering, taking messages and transferring calls
- Good physical and mental health
- PPD screening required
- Interest in geriatric population
- Ability to work without close supervision
- Ability to follow verbal and written instructions
- Use tact and courtesy in dealing with staff, residents, their families and visitors
- Ability to communicate effectively with all levels of management, employees and outside contacts
- Willingness to perform non-professional duties
- Level-headed in emergency situations
- Possess a spirit of cooperation and enthusiasm
- Attend all mandatory company meetings and specified training sessions
- Maintain confidentiality
Job Qualifications
- High school education or equivalent
- Prior experience in working with public
- Basic computer skills preferred
- Ability to work without close supervision
- Ability to follow verbal and written instructions
- Effective communication skills with all levels of management, employees and outside contacts
- Comfortable with multi-line telephone systems
- Good physical and mental health
- Interest in working with the geriatric population
- Ability to maintain confidentiality
- Spirit of cooperation and enthusiasm
- Level-headed in emergency situations
Job Duties
- Receive guests and visitors, having them sign in
- Assist visitors in finding resident rooms
- Answer telephone, take messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members
- Announce appointments and arrivals to appropriate staff
- Type memos, correspondence, reports, and other documents as requested
- Sort mail and distribute appropriately to mailboxes, residents and departments
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis
- Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- Assemble and maintain admission and information packets
- Keep front desk and lobby area neat and organized
- Perform any other duties assigned by Business Office Manager or Executive Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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