Concierge (Part-Time)

St Petersburg, FL, USA|Travel, Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $22.00

Work Schedule

Flexible

Benefits

Dental Insurance

Vision Insurance

Paid Time Off

Training opportunities

Flexible Schedule

Employee Discounts

Occasional travel

Job Description

This well-established residential community is dedicated to providing exceptional service and support to its residents, ensuring a comfortable and convenient living experience. The community is characterized by its welcoming atmosphere, professional management team, and a commitment to maintaining high standards of hospitality and resident satisfaction. Residents enjoy a range of amenities and personalized services designed to meet their individual needs, making this community an ideal place to call home.

The role of Resident Services Associate in this community is pivotal in serving residents by providing information, assistance, and a variety of personal services tailored to their specific needs. This posi... Show More

Job Requirements

High school diploma or equivalency preferred
two or more years' experience in the hospitality industry
effective written and verbal communication skills
computer literacy including Word, Excel spreadsheets, and e-mail
multiple language fluency desirable
strong customer service, communication and interpersonal skills
must be punctual and reliable
valid Florida driver's license required for operation of a golf cart on-site
ability to lift 30 to 50 lbs
ability to work in an upright standing position for long periods
ability to walk and climb stairs
ability to detect auditory and/or visual emergency alarms
ability to respond to emergencies in a timely manner

Job Qualifications

High school diploma or equivalency preferred
two or more years' experience in the hospitality industry
effective written and verbal communication skills
computer literacy including Word, Excel spreadsheets, and e-mail
multiple language fluency desirable
strong customer service, communication, and interpersonal skills
punctuality and reliability
valid Florida driver's license required for operation of a golf cart on-site

Job Duties

Identifies and clarifies residents' needs and desires
answers questions
gives directions and instructions
develops inventories of services
manages and screens messages
helps residents establish accounts and schedules access for authorized vendors to provide services within units
anticipates services required by ascertaining mood and style of residents
identifies options
develops itineraries
improves services by obtaining and evaluating resident observations, opinions, and criticisms
maintains guest privacy and organizational reputation by keeping information confidential
updates job knowledge by participating in educational opportunities, maintaining personal networks
enhances department and organizational reputation by accepting ownership for accomplishing new and different requests
exploring opportunities to add value to job accomplishments
follows safety procedures and maintains a safe work environment
maintains accurate guest suite calendar and assists residents in making guest suite reservations using the Connect Resident Portal
inspects guest suites before guests check-in to ensure proper cleaning and stocking
inspects guest suites after check-out for damage or missing items
processes resident payments accurately in ClickPay
learns and understands building emergency procedures and knows how to execute them quickly and correctly
documents all incidents and important shift info in Teams message board
delivers packages and food deliveries to residents' vestibules
additional duties provided by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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