Concierge (Part Time)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Higgins Hotel is a distinguished luxury hotel located in the vibrant heart of New Orleans, renowned for its rich history and exceptional guest experience. Situated directly across from The National WWII Museum, the hotel is steeped in the legacy of Andrew Higgins, a remarkable entrepreneur who designed and built over 20,000 boats instrumental in major amphibious assaults during World War II. This historical connection offers guests not only luxury accommodations but also a unique story that sets the hotel apart as a cultural landmark in the city. The Higgins Hotel features 230 era-inspired guest rooms and specialty suites that... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality
- excellent communication skills
- knowledge of local area and attractions
- ability to multitask
- proficiency in Microsoft Office
- willing to work flexible hours including weekends and holidays
- ability to stand or walk for extended periods
Job Qualifications
- Previous experience in a customer service or hospitality role
- excellent communication, problem-solving, and interpersonal skills
- knowledge of local attractions, restaurants, and transportation options
- ability to multitask and prioritize guest requests
- proficient in Microsoft Office and reservation systems
- ability to work flexible hours including weekends and holidays
- bilingual skills are a plus
Job Duties
- Have knowledge of the hotel's daily operations, banquets, meeting room rates, functions of the day, hours of operation and surrounding area
- maintain work areas clean and organized
- log all activities including guest comments
- provide information to guests about the local area to include directions, places to eat, attractions, transportation, shows and childcare
- respond to requests from guests for assistance and information
- communicate special events, guest needs and other items of interest to employees
- deliver messages for guests
- report all unsafe conditions immediately
- review leisure section of local newspaper for current events in the area and update activities list
- attend all mandatory meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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