Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
supportive work environment

Job Description

We are pleased to announce that we are hosting Open Interviews every Wednesday from 10:00 AM to 12:00 PM at our location on 7211 Granby Street, Norfolk VA 23505. This event offers a unique opportunity to explore a variety of new and exciting in-demand careers, with representatives from multiple departments gathered in one convenient location. Our company is dedicated to fostering a supportive work environment where individuals can grow professionally and contribute positively to the community. We invite enthusiastic candidates to join us and discover the rewarding career paths we offer.

The role of Concierge is a vita... Show More

Job Requirements

  • High school education or equivalent
  • Prior experience in working with public
  • Ability to speak, read, write and understand English
  • Basic computer skills preferred
  • Must be comfortable with a multi-line telephone system
  • Good physical and mental health
  • PPD screening required
  • Interest in people, especially the geriatric population
  • Ability to work without close supervision
  • Ability to follow verbal and written instructions
  • Use tact and courtesy in dealing with staff, residents, their families and visitors
  • Effective communication with all levels of management, employees and outside contacts
  • Willingness to perform non-professional duties
  • Level-headed in emergency situations
  • Attend all mandatory company meetings and training
  • Maintain confidentiality

Job Qualifications

  • High school education or equivalent
  • Must be able to read, write, speak and understand the English language
  • Prior experience in working with public
  • Basic computer skills preferred
  • Ability to work without close supervision
  • Ability to communicate effectively with all levels of management, employees and outside contacts
  • Must use tact and courtesy in dealings with staff, residents, their families and visitors
  • Must be level-headed in emergency situations and have an acute sense of responsibility
  • Must possess a spirit of cooperation and enthusiasm
  • Must maintain confidentiality

Job Duties

  • Receive guests and visitors, having them sign in
  • Assist visitors in finding resident rooms
  • Answer telephone, take messages including caller's name, telephone number, time and date of call, respond to requests, forward information to other staff members
  • Announce appointments and arrivals to appropriate staff
  • Type memos, correspondence, reports, and other documents as requested
  • Sort mail and distribute appropriately to mailboxes, residents and departments when requested
  • Create and maintain an atmosphere of warmth, personal interest and positive emphasis
  • Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
  • Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
  • Assemble and maintain admission and information packets
  • Keep front desk and lobby area neat and organized
  • Perform any other duties assigned by Business Office Manager or Executive Director
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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