Concierge Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Professional Development
Flexible Schedule
Employee assistance program
Retirement Plan

Job Description

The hiring establishment is a community-focused senior living facility located at 7211 Granby Street, Norfolk, VA. This establishment specializes in providing a warm, welcoming environment for geriatric residents, their families, and visitors by offering in-demand careers in various departments. The organization emphasizes creating a culture founded on core values such as caring about people, doing the right thing, having fun while celebrating success, speaking up responsibly, taking ownership, adding value, and maintaining respect in all interactions. This approach ensures that not only residents receive excellent care, but employees thrive in a supportive and enthusiastic workplace. The company routinely hosts open... Show More

Job Requirements

  • High school education or equivalent
  • Must be able to read, write, speak and understand the English language
  • Prior experience working with the public
  • Basic computer skills preferred
  • Comfortable with multi-line telephone system, answering, taking messages and transferring calls
  • Good physical and mental health
  • PPD screening required
  • Interest in people, especially the geriatric population
  • Ability to work without close supervision
  • Ability to follow verbal and written instructions
  • Use tact and courtesy in dealing with staff, residents, their families and visitors
  • Ability to communicate effectively with all levels of management, employees and outside contacts
  • Willingness to perform non-professional duties
  • Level-headed in emergency situations
  • Spirit of cooperation and enthusiasm
  • Attend all mandatory company meetings and training sessions
  • Maintain confidentiality

Job Qualifications

  • High school education or equivalent
  • Ability to read, write, speak and understand English language
  • Prior experience in working with public
  • Basic computer skills preferred
  • Comfortable with multi-line telephone system
  • Good physical and mental health
  • Interest in people, especially the geriatric population
  • Ability to work without close supervision
  • Ability to follow verbal and written instructions
  • Use tact and courtesy in dealing with staff, residents, their families and visitors
  • Ability to communicate effectively with all levels of management, employees and outside contacts
  • Willingness to perform non-professional duties
  • Level-headed in emergency situations
  • Spirit of cooperation and enthusiasm
  • Maintain confidentiality
  • Attend all mandatory company meetings and training sessions

Job Duties

  • Receive guests and visitors, having them sign in
  • Assist visitors in finding resident rooms
  • Answer telephone, takes messages including caller's name, telephone number, time and date of call, respond to requests, forward information to other staff members
  • Announce appointments and arrivals to appropriate staff
  • Type memos, correspondence, reports, and other documents as requested
  • Sort mail and distribute appropriately to mailboxes, residents and departments
  • Create and maintain an atmosphere of warmth, personal interest and positive emphasis
  • Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
  • Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
  • Assemble and maintain admission and information packets
  • Keep front desk and lobby area neat and organized
  • Perform any other duties assigned by Business Office Manager or Executive Director
  • Model the core values of the company at all times
  • Create and drive the sales culture at the community

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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