Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Higgins Hotel is a distinguished luxury hotel located in the vibrant heart of New Orleans, Louisiana. Known for its historic charm and sophisticated design, The Higgins Hotel offers an unparalleled guest experience that combines era-inspired elegance with modern amenities. Situated directly across the street from The National WWII Museum, the hotel pays tribute to the extraordinary contributions of Andrew Higgins, an iconic entrepreneur credited with designing and building over 20,000 boats used in major amphibious assaults during World War II. With 230 beautifully appointed guest rooms and specialty suites, The Higgins Hotel provides a perfect blend of comfort, style,... Show More
Job Requirements
- Previous experience in hospitality or customer service
- Excellent communication skills
- Knowledge of local attractions and transportation
- Ability to multitask and handle multiple guest requests
- Proficiency in Microsoft office and reservation systems
- Flexibility to work weekends and holidays
- Bilingual skills preferred
Job Qualifications
- Previous experience in a customer service or hospitality role
- Excellent communication, problem-solving, and interpersonal skills
- Knowledge of local attractions, restaurants, and transportation options
- Ability to multitask and prioritize guest requests
- Proficient in Microsoft office and reservation systems
- Ability to work flexible hours including weekends and holidays
- Bilingual skills are a plus
Job Duties
- Have knowledge of the hotel's daily operations, banquets, meeting room rates, functions of the day, hours of operation and surrounding area
- Maintain work areas clean and organized
- Log all activities including guest comments
- Provide information to guests about the local area to include directions, places to eat, attractions, transportation, shows and childcare
- Respond to requests from guests for assistance and information
- Communicate special events, guest needs and other items of interest to employees
- Deliver messages for guests
- Report all unsafe conditions immediately
- Review leisure section of local newspaper for current events in the area and update activities list
- Attend all mandatory meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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