Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
Complimentary Meals
Bonus opportunities
Life insurance
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Laguna Creek is a premier senior living community nestled in a beautifully landscaped setting that offers an exceptional quality of life. Managed by Oakmont Management Group, a recognized leader in the senior living industry, this community strives to provide comfort and care blended with five-star services and amenities. Residents here enjoy a rewarding lifestyle designed to promote continuing independence through individualized comprehensive support. The community embraces values such as authenticity, teamwork, compassion, commitment, and resilience, fostering meaningful relationships not only among residents and their families but also with team members. With a presence across California, Hawaii, and... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs
- possess written and verbal communication skills
- must pass a criminal background check and health screening tests
- comply with COVID-19 safety measures as required
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- willing to comply with health and safety requirements such as vaccination, daily screening, surveillance testing, and wearing PPE to prevent the spread of communicable diseases
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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