Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
free underground parking
Sick and safe time
401k Match
well-being resources
Job Description
Abiitan is an Ecumen community situated in the heart of the Mill City District of Downtown Minneapolis. As a leading senior living provider, Abiitan offers a comprehensive range of care services including Independent Living, Assisted Living, and specialized Memory Care. The community focuses on enabling residents to "Age in Place," supporting their desire to maintain independence while receiving needed care. Ecumen, the parent organization, is a nonprofit dedicated to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, Ecumen ranks as Minnesota's 8th largest senior living organization, fostering a mission-centered environment... Show More
Job Requirements
- Must be 17 years of age or older
- Excellent customer service and telephone skills
- Ability to communicate effectively in both verbal and written formats
- Proficient with Microsoft Office Suite
- Ability to follow all safety rules, regulations, policies and procedures including Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
Job Qualifications
- High school diploma or GED equivalent preferred
- Prior customer service experience preferred
- Prior experience working with seniors preferred
- Excellent customer service and telephone skills
- Proficient with Microsoft Office Suite
- Ability to communicate effectively in verbal and written formats
Job Duties
- Greet all persons entering the facility in a professional and courteous manner
- Inform, guide, direct and assist residents, visitors, staff, guests, and vendors
- Notify supervisor of any unsafe or perceived safety issues
- Answer telephone politely and attentively, screen calls, route calls, and take messages
- Ensure resident/tenant directory is accurate and up to date
- Route resident and office mail to appropriate parties
- Provide support to business office and other management staff as directed
- Prepare special reports, documents, correspondence and provide clerical assistance
- Send and receive fax transmissions, emails and mail as directed
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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