Planned logo

Planned

Concierge - Overnight

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Career Development
Employee Discounts

Job Description

Planned Companies is a well-established property management and lifestyle service provider serving diverse clients with excellence and professionalism. Located in Santa Clara, CA, the company specializes in creating exceptional tenant and guest experiences by maintaining welcoming, secure, and well-maintained properties. Planned Companies is renowned for its dedication to not only the upkeep of properties but also to fostering a warm and inviting atmosphere for tenants, guests, and vendors. The company believes that excellent customer service is as essential as high-quality property management, and it continuously strives to enrich tenant relations through attentive and personalized interactions.

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Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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