Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Professional Development
Job Description
Planned Companies is a reputable property management and lifestyle services company located in Santa Clara, California. Known for its commitment to providing exceptional tenant experiences and maintaining safe, welcoming properties, Planned Companies aims to elevate everyday interactions into memorable moments for tenants, guests, and vendors alike. Their dedicated team works diligently to ensure that each property they manage remains presentable, secure, and friendly, reflecting their core values of professionalism and superior customer service. As part of the Planned Lifestyle Services (PLS) division, they emphasize creating personalized, attentive experiences through skilled Front Desk Associates and Doormen who serve as the first... Show More
Job Requirements
- 3+ years of customer service experience
- desire and passion to provide a warm and welcoming hello to everyone
- excellent written and verbal communication and basic computer skills
- knowledge of local attractions and establishments
- polite, friendly, self-assured and able to multitask with good time-management
- ability to lift up to 50lbs when needed
Job Qualifications
- 3+ years of customer service experience
- excellent written and verbal communication skills
- basic computer skills
- knowledge of local attractions and establishments
- polite, friendly, and self-assured with good multitasking and time management abilities
Job Duties
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
- Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
- Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
- Plan and organize on-site events
- Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
- Document, secure and track mail, deliveries, and vendor services at designated areas
- Answer telephones, monitor lobby as well as maintain and control keys & access cards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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