Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Job Description
Planned Companies is a distinguished property management firm dedicated to providing exceptional lifestyle services to its clients and tenants. With a strong commitment to maintaining not only the aesthetics and safety of the properties they oversee but also ensuring an outstanding tenant experience, Planned Companies has established itself as a leader in the industry. Based in Santa Clara, California, Planned Companies specializes in creating welcoming environments where tenants, guests, and vendors feel valued and well-cared-for from the moment they enter the building.
The company’s Planned Lifestyle Services (PLS) division plays a crucial role in delivering personalized customer servic... Show More
The company’s Planned Lifestyle Services (PLS) division plays a crucial role in delivering personalized customer servic... Show More
Job Requirements
- 3+ years of customer service experience
- Desire and passion to provide a warm and welcoming hello to everyone
- Excellent written and verbal communication and basic computer skills
- Knowledge of local attractions and establishments
- Polite, friendly, self-assured and able to multitask with good time-management
- Ability to lift up to 50lbs when needed
Job Qualifications
- Minimum of 3 years of customer service experience
- Excellent written and verbal communication skills
- Basic computer proficiency
- Knowledge of local attractions and establishments
- Polite, friendly, self-assured, and able to multitask with good time-management
- Physical ability to lift up to 50 pounds
- Strong interpersonal skills to build tenant relationships
- Previous concierge or front desk experience preferred
Job Duties
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
- Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
- Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
- Plan and organize on-site events
- Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
- Document, secure, and track mail, deliveries, and vendor services at designated areas
- Answer telephones, monitor lobby as well as maintain and control keys and access cards
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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