Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $33.69
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development programs
employee wellness initiatives
Job Description
The Ritz-Carlton Residences Boston North, located at 1 Avery Street in Boston, Massachusetts, is part of the esteemed Ritz-Carlton brand under Marriott International, a global leader in luxury hospitality. Known for its exceptional service and commitment to guest satisfaction, The Ritz-Carlton has earned its reputation by consistently delivering rare and special luxury experiences that create lifelong memories for its guests. The Residences offer an elevated living experience that combines sophisticated design with world-class amenities and impeccable service. Visitors and residents alike enjoy the distinctive atmosphere that reflects the Gold Standards of The Ritz-Carlton, emphasizing creativity, thoughtfulness, and compassion in every... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to work overnight shifts
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 10 pounds without assistance
- good communication skills
- ability to follow company policies and procedures
- ability to maintain confidentiality
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- strong communication skills
- proficiency in customer service
- ability to work overnight shifts
- familiarity with safety procedures
Job Duties
- Respond to guest requests for special arrangements or services
- follow up to ensure guest satisfaction
- gather and provide information about property and surrounding area
- answer, record, and process guest calls and messages
- contact appropriate departments to resolve guest issues
- review shift logs and document pertinent information
- monitor club lounge for seating availability, service, and safety
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: