MAA

Concierge | MAA Leasing Center

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee assistance program
Professional development opportunities
Paid holidays

Job Description

MAA is a leading real estate company specializing in the management of multifamily residential properties. Trusted by residents and investors alike, MAA has built a reputation for excellence through a steadfast commitment to quality service, operational efficiency, and community engagement. Operating across various markets, MAA fosters vibrant neighborhoods that go beyond just providing housing. The company is dedicated to creating environments where residents feel valued, connected, and supported. Highlighting their core values, MAA emphasizes appreciating the uniqueness of individuals, open and honest communication, embracing opportunities, and consistently doing the right thing at the right time for the right reasons.

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Job Requirements

  • High school diploma or GED
  • One to three years of administrative and or customer service experience required
  • Ability to communicate clearly and concisely verbally and in writing
  • Flexibility to adapt to changing priorities
  • Ability to handle multiple tasks and meet deadlines
  • Proficiency with basic computer applications such as Microsoft Office
  • Ability to work independently and collaboratively as needed

Job Qualifications

  • High school diploma or GED
  • One to three years of administrative and or customer service experience required
  • Concierge-related experience in a hotel, retail and or restaurant environment strongly preferred
  • Bilingual preferred
  • Customer service skills and attention to detail
  • Skill and ability to clearly and concisely communicate verbally and in writing
  • Adaptability to change and flexibility to re-prioritize tasks accordingly
  • Knowledge and skills to handle and organize multiple tasks, prioritize, and meet deadlines
  • General computer skills with Microsoft Office applications (Word, Outlook, Internet Explorer)
  • Skill and ability to work independently and as part of a team

Job Duties

  • Greets and screens visitors and vendors to the property
  • Handles calls and assists with resident requests
  • Coordinates resident services and deliveries
  • Maintains general lobby access control, door services and other applicable lobby responsibilities
  • Provides leasing information and schedules appointments for prospects
  • Performs other related duties as assigned to meet the needs of the business

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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