Concierge | Full-Time, Luxury Hospitality, Great Hyatt Benefits

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $23.00

Work Schedule

Flexible

Benefits

competitive salary

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Colleague hotel rates

wellness reimbursement

Job Description

Hyatt is a globally recognized hospitality company committed to delivering exceptional guest experiences through caring and attentive associates. At Hyatt, we believe guests choose us because of our dedication to personalized service and meaningful interactions. Our team members work in a supportive environment where exceptional performance is recognized and rewarded, offering numerous career growth opportunities, enriching job roles, and a collaborative workplace culture.

Joining the Hyatt family means becoming part of a prestigious network of luxury hotels and resorts that emphasize authentic local experiences alongside world-class hospitality. One of our premier properties, Alila Napa Valley, is a Forbes 4-Star ... Show More

Job Requirements

High school diploma or equivalent
previous hospitality or concierge experience preferred
strong customer service skills
in-depth knowledge of local area and attractions
excellent verbal and written communication skills
ability to work flexible, part-time hours
basic computer proficiency

Job Qualifications

High school diploma or equivalent
previous experience in concierge or guest services role preferred
strong knowledge of Napa Valley regional attractions and culture
excellent communication and interpersonal skills
ability to multitask and prioritize in a fast-paced environment
proficiency with reservation and communication systems
poise and professionalism in handling VIP guests

Job Duties

Warmly greet guests and provide attentive, personalized service throughout their stay
assist with reservations, activity planning, transportation, and special requests
coordinate VIP services and ensure high-profile guests receive seamless experiences
offer expert recommendations on Napa Valley wineries, restaurants, attractions, and cultural events
respond to guest inquiries across phone, email, and in-person with efficiency and care
partner with resort departments to deliver cohesive, elevated guest service
maintain compliance with resort policies and ensure a welcoming, luxury environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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