Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
The Omni Dallas Hotel, located in the heart of the revitalized downtown Dallas area, stands as a premier luxury hotel known for its exceptional service and environmental consciousness. Strategically connected via a sky bridge to the Dallas Convention Center, the Omni Dallas Hotel offers convenient access to a variety of restaurants, shops, entertainment venues, and business centers, making it an ideal destination for both leisure and business travelers. The hotel is proud to be built to meet the U.S. Green Building Council LEED Gold Certification standards, underscoring its commitment to sustainability and environmental awareness. This prestigious recognition places the Omni... Show More
Job Requirements
- Previous experience in luxury hotel industry
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Ability to stand for entire 8-hour shift
- Knowledge of surrounding Dallas area and attractions
- Strong computer skills including Microsoft Office
- Ability to lift and carry up to 15 pounds
- Residence within 50 miles of the hotel
Job Qualifications
- Previous luxury hotel experience
- Customer service orientation
- Ability to multi-task
- Detail orientation
- Excellent organizational skills
- Knowledge of Dallas area attractions
- Strong knowledge of Microsoft Office software
- Experience with Go-Concierge and Opera preferred
Job Duties
- Arrange bookings and reconfirm airline tickets
- Be fully acquainted with local points of interest
- Assist in arranging restaurant reservations and limousine services
- Ensure delivery of parcels, mail, and special deliveries to guest rooms
- Maintain cleanliness and tidiness of the lobby in partnership with housekeeping
- Accept special duties as required by management
- Set up amenities for guests celebrating special occasions
- Arrange special packages including pre-calls and specialized amenities
- Interact with other departments to satisfy guest needs
- Greet guests warmly to make them feel welcome
- Proactively seek ways to improve the hotel experience
- Handle special requests such as flowers, telegrams, rental cars, luggage forwarding, and private cars
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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