Concierge | Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Discounts
educational assistance

Job Description

Hyatt Regency Salt Lake City is a renowned hotel located in the heart of downtown Salt Lake City, Utah. This vibrant hotel offers a stunning and stylish environment, welcoming guests from all over the globe with genuine hospitality. Known for its warm and inviting ambiance, Hyatt Regency Salt Lake City is part of the prestigious Hyatt Hotels Corporation, a global hospitality leader that feels more like a family. The hotel provides exceptional service and memorable experiences, creating an ideal destination for both business and leisure travelers visiting the region.

Joining Hyatt Regency Salt Lake City means becoming part... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Knowledge of hotel services and local attractions
  • Strong communication skills
  • Able to work varied shifts including weekends and holidays
  • Reliable and punctual
  • Ability to handle guest requests professionally

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a concierge or customer service role preferred
  • Strong knowledge of local area and tourism attractions
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Friendly and approachable demeanor
  • Proficiency in reservation and booking software is a plus

Job Duties

  • Answering questions and providing detailed information about hotel services
  • Giving directions and recommendations for local events and venues
  • Making reservations and booking transportation for guests
  • Engaging in casual conversation with guests to enhance their experience
  • Handling special requests with care and professionalism
  • Maintaining up-to-date knowledge of hotel offerings and city attractions
  • Collaborating with other hotel departments to ensure seamless guest service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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