Concierge onsite in South Boston, MA

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $70,000.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

401(k) Plan

Dental Insurance

Vision Insurance

Professional Development

Employee assistance program

Job Description

CBRE Global Workplace Solutions (GWS) is a worldwide leader in delivering integrated real estate solutions that enhance organizational productivity and performance. With a client-centric approach, CBRE GWS partners with businesses across a wide range of industries and geographies, managing real estate lifecycles through dedicated leadership backed by extensive regional and global resources. This enables them to provide consistent, superior outcomes that support clients' business objectives effectively. As part of the larger CBRE Group, the world's largest commercial real estate services firm, the GWS division focuses on creating value through innovative workspace strategies and excellent service delivery.

The Concierge... Show More

Job Requirements

High school graduate or GED or equivalent experience
More than five years of related job experience
Ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products such as Word, Excel, and Outlook
Strong communication and interpersonal skills
Ability to work onsite Monday-Friday, approximately 8 am to 4:30 pm
Must be currently authorized to work in the United States without visa sponsorship

Job Qualifications

High school graduate or GED
Over five years of job-related experience
In-depth understanding of various processes, procedures, systems, and concepts within own job function
Basic knowledge of related job functions
Ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products including Word, Excel, and Outlook
Strong interpersonal and communication skills
Ability to handle customer inquiries professionally
Problem-solving and conflict resolution skills
Ability to work collaboratively within a team environment

Job Duties

Be the first point of contact for all those entering the facility
Greet guests with a friendly and welcoming demeanor
Support meetings and events onsite
Record and log service requests and track their statuses
Provide administrative aid to management as needed
Arrange and confirm recreational, dining, and business activities on behalf of requestors
Deliver world-class customer service to all individuals in the facility
Build and maintain a database of local business recommendations including transportation, dining, and entertainment
Follow property-specific security and emergency procedures
Notify appropriate parties to ensure safety
Acknowledge inquiries or complaints and provide customer-focused solutions
Resolve complex problems and identify appropriate approaches to accomplish team objectives
Establish new techniques to help meet team objectives
Ensure personal and team outcomes positively impact customer objectives
Lead by example and model behaviors consistent with CBRE RISE values
Guide the team using basic knowledge of practices and procedures
Work to build consensus within the team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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