Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
competitive pay
exceptional benefits
Paid Time Off
401K with company match
Paid maternity and paternity leave
award-winning training and development
Tuition Reimbursement
luxury work environment
Job Description
Vi is recognized as a Great Place to Work and is proudly listed as one of Glassdoor's 100 Best Companies to Work For. This prestigious recognition underscores Vi's commitment to creating a supportive, engaging, and inspiring work environment for its employees. As a company, Vi is deeply dedicated to the well-being and professional development of its team members, offering exceptional benefits and opportunities for career growth. Vi specializes in providing luxury living environments, with a focus on community-oriented services that enhance the quality of life for its residents. The atmosphere at Vi is one where professionalism meets compassion, reflecting the... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred
- Must have or be willing to obtain CPR and First Aid certification
- Excellent oral communication skills
- Ability to manage multiple tasks simultaneously
- Ability to handle stress and exercise good judgment during emergencies
- Customer service oriented mindset
Job Qualifications
- Prior experience in a customer service environment
- Current CPR and First Aid certifications or willingness to obtain them
- Excellent oral communication skills
- Clear speaking voice
- Strong organizational skills
- Ability to manage multiple tasks effectively
- Ability to remain calm and act responsibly in emergency situations
- Resident and customer-focused problem-solving skills
Job Duties
- Welcome and direct all residents and guests of the community
- Answer resident questions and address simple resident needs
- Monitor emergency response and other community systems
- Receive and direct all incoming calls
- Provide exceptional customer service and support
- Maintain a welcoming and professional front desk environment
- Coordinate with other resident services team members as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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