Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
On-call
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
BEST Upon Request Corporate, Inc. (BEST) is an esteemed and expanding company recognized as a Great Place to Work-Certified for seven consecutive years. Headquartered in Cincinnati, Ohio, BEST specializes in providing top-tier concierge services to a wide range of industries including finance, technology, insurance, consulting, manufacturing, distribution, and healthcare. The company is known for its commitment to creating life-enriching experiences, both as an employee benefit and a patient amenity. By offering concierge programs that reduce stress for employees and address patient non-clinical needs, BEST helps enhance organizational culture and operational efficiency.
BEST prides itself on its team-centric culture, where ... Show More
BEST prides itself on its team-centric culture, where ... Show More
Job Requirements
- High school diploma or equivalent
- at least one year experience in customer service
- proficiency with Microsoft Office
- familiarity with point-of-sale systems
- ability to engage customers proactively
- detail oriented
- strong communication skills
- ability to manage multiple requests
- pass background check
- pass drug screening
- valid driver’s license
- reliable transportation
- maintain vehicle insurance
- able to lift up to 50 pounds
Job Qualifications
- At least one year experience in a fast-paced customer service environment with three to five years preferred
- proficient in Microsoft Outlook, Word, and Excel
- skilled with point-of-sale technology and accurate data entry
- self-motivated to engage proactively with customers
- passionate about supporting people
- detail oriented and committed to accuracy
- excellent verbal and written communication skills
- creative, curious, and solution minded
- transparent, authentic, positive, and values driven
- strong interpersonal skills with poise, tact, and professionalism
- ability to manage multiple tasks and deliver on time
- ability to pass a background check and drug screen
- valid driver’s license and reliable transportation
Job Duties
- Fulfilling customer services such as running errands, coordinating vehicle services, planning events, facilitating shipping needs
- accurately capturing service activity within BEST’s service management platform
- marketing services and promotions to customers
- living out BEST’s core values by being trustworthy, compassionate, resourceful, focusing on results, and creating value
- responding proactively to incoming customer requests
- managing multiple service requests effectively
- maintaining professionalism and high interpersonal skills in dynamic situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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