Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible working hours
Job Description
Hilton is a renowned global hospitality company established in 1919, recognized for its leadership, innovation, and commitment to quality in the lodging sector. Hilton operates a diverse portfolio of properties, including luxurious full-service hotels and resorts, extended-stay suites, and mid-priced hotels, catering to both business and leisure travelers worldwide. The company is dedicated to delivering exceptional guest experiences through superior accommodations, outstanding service, and a wide range of amenities that enhance the value of every stay.
At Hilton, the vision "to fill the earth with the light and warmth of hospitality" drives every team member to contribute to creating remarkabl... Show More
At Hilton, the vision "to fill the earth with the light and warmth of hospitality" drives every team member to contribute to creating remarkabl... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to speak multiple languages is an advantage
- Proficient with computer systems and booking software
- Flexible schedule including weekends and holidays
- Professional appearance
- Ability to handle stressful situations calmly
Job Qualifications
- Good communication skills
- Attention to detail
- Customer service experience
- Ability to multitask effectively
- Knowledge of local area and services
- Problem-solving skills
- Ability to work in a team environment
Job Duties
- Provide information, recommendations and booking services for a variety of guest inquiries including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
- Respond to special requests for services including dentists, doctors, child care, florists
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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