Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career development opportunities
Job Description
Ka La'i Waikiki Beach is a distinguished luxury resort that stretches across 38 stories, offering residential-style suites designed to provide guests with comfort and convenience. This prestigious establishment features fully-equipped kitchens in every suite, wellness facilities created for relaxation and rejuvenation, an inviting infinity pool, and a heated whirlpool, all set amidst serene spaces inspired by the natural beauty of Hawaii. The ambiance throughout the resort is one of tranquility and warmth, with quiet moments often found in the spa, a peaceful sanctuary reflecting Hawaii's lush landscapes.
As a member of the Hilton family, Ka La'i Waikiki Beach fu... Show More
As a member of the Hilton family, Ka La'i Waikiki Beach fu... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or concierge experience preferred
- Excellent communication skills
- Ability to multitask and prioritize
- Customer-focused attitude
- Ability to work flexible hours including weekends and holidays
- Proficiency in Japanese preferred
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or concierge services preferred
- Strong communication and interpersonal skills
- Ability to provide exceptional guest service
- Knowledge of local area and attractions
- Ability to work in a fast-paced environment
- Japanese language skills preferred
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, outlet operation hours, hotel services, transportation, travel arrangements, tour and event tickets, and restaurant reservations
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel
- Respond to special requests for services such as dentists, doctors, child care, and florists
- Respond to guest inquiries and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials
- Provide service in Japanese language preferred
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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