Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $29.75
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
401k retirement savings plan
PTO accrual
Complimentary Meals
Free on-site parking
growth and development opportunities
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for its commitment to exceptional guest experiences and outstanding service. Powered by a team of passionate individuals dedicated to excellence, Four Seasons embodies a collective spirit that continually strives for personal and professional growth. The company's culture prioritizes treating people with respect and kindness, mirroring the way its employees wish to be treated themselves. This philosophy fosters a collaborative environment where every team member feels valued and empowered to contribute to creating memorable moments for guests, residents, and partners alike.\n\nSituated in the heart of Los Angeles, the Four Seasons Hotel... Show More
Job Requirements
- Previous 1-2 years' experience as a concierge or guest relations
- High degree of analytical abilities
- Exceptional computer skills
- Outstanding communication and presentation skills
Job Qualifications
- Previous 1-2 years' experience as a concierge or guest relations
- High degree of analytical abilities
- Exceptional computer skills
- Outstanding communication and presentation skills
Job Duties
- Respond to a wide variety of guest requests by accurately assessing the guest needs and adding personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons' policies
- Ensure desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
- Be knowledgeable in local activities such as theatre, sports, concerts, shows, special exhibits, and sightseeing
- Establish close contact with vendors in these areas in order to provide information, ticketing, and reservations for guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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