MBK Senior Living logo

MBK Senior Living

Concierge- On Call

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.50
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Childcare assistance
eldercare assistance
flexible spending accounts

Job Description

MBK Senior Living is a respected leader in the senior living industry, committed to enriching the lives of residents and supporting the growth of its team members. The company operates 35 communities offering Independent Living, Assisted Living, and Memory Care services across the Western United States. Known for its dedication to quality and trust, MBK Senior Living embraces the Japanese concept of Yoi Shigoto, meaning "good, quality work." This principle guides its culture of high standards, integrity, and a nurturing environment where potential can flourish, making it a great place for career development in aging services. The company has been... Show More

Job Requirements

  • High school diploma or GED
  • Age over 18 years
  • Background clearance as required by government regulations
  • Negative TB test results
  • Excellent communication skills including the ability to speak, write and read English
  • Ability to operate computer and necessary software programs such as word, email, excel, scanners, copiers, and fax machines
  • Ability to be professional at all times with other Team Members, residents, family members, and visitors
  • Follow all grooming and dress standards to present the best image
  • Must be able to lift 25 pounds
  • Must be able to move intermittently throughout day and throughout community
  • Must be able to push a resident safely in their wheelchairs

Job Qualifications

  • High school diploma or GED
  • Excellent communication skills including ability to speak, write and read English
  • Ability to operate computer and necessary software programs such as word, email, and excel
  • Ability to use scanners, copiers, and fax machines
  • Strong customer service orientation
  • Professional demeanor with ability to work well with residents, family members, and team members
  • Ability to follow grooming and dress standards
  • Effective multitasking and organizational skills

Job Duties

  • Arrive to work on time and prepared for your shift
  • Maintain a neat and professional appearance keeping the front entrance, lobby, and reception areas clean and organized
  • Welcoming all visitors warmly by standing to greet and offering assistance
  • Answer telephones promptly with a professional and courteous voice using designated scripts
  • Transfer incoming calls or take and deliver appropriate messages
  • Monitor visitors, require signing in and out, and report suspicious persons or activity
  • Sort and distribute incoming mail
  • Accept and report resident's special requests
  • Maintain community's lost and found
  • Order and replenish administrative supplies as necessary
  • Follow safety standards when operating office equipment
  • Support department heads and Executive Directors in administrative functions
  • Maintain and check off meal attendance tracking forms
  • Display a positive and professional image through actions and dress
  • Encourage teamwork through open communication with team members
  • Perform other duties as assigned by the front desk supervisor or executive director

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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