Four Seasons

Concierge (On-Call)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $29.75
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

401k retirement savings plan
PTO accrual
Complimentary Meals
Free on-site parking
growth and development opportunities

Job Description

Four Seasons is a globally recognized luxury hospitality company powered by an exceptional team dedicated to providing world-class service with heart. With a deep commitment to creating extraordinary experiences, Four Seasons team members strive to exceed expectations and foster a culture where respect, kindness, and professionalism are the foundation. This esteemed hotel group values growth, diversity, and the empowerment of its people, ensuring a supportive environment that allows staff to thrive while delivering the highest quality of guest service.

The Four Seasons Hotel Los Angeles at Beverly Hills is a shining urban oasis nested in one of the mos... Show More

Job Requirements

  • Previous 1-2 years' experience as a concierge or guest relations
  • High degree of analytical abilities
  • Exceptional computer skills
  • Outstanding communication and presentation skills

Job Qualifications

  • Previous 1-2 years' experience as a concierge or guest relations
  • High degree of analytical abilities
  • Exceptional computer skills
  • Outstanding communication and presentation skills

Job Duties

  • Respond to a wide variety of guest requests by accurately assessing the guest needs and adding personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons policies
  • Ensure desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
  • Be knowledgeable in local activities such as theatre, sports, concerts, shows, special exhibits, and sightseeing
  • Establish close contact with vendors in these areas in order to provide information, ticketing, and reservations for guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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