Concierge - On-Call

Oakland, CA, USA|Travel, Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Work Schedule

On-call

Benefits

Medical

Dental

Vision

vacation

personal day

sick pay

Holidays

Job Description

Oakmont of Concord is a premier senior living community that prides itself on offering exceptional quality, comfort, and care in a beautifully landscaped environment. Managed by Oakmont Management Group, this community fosters a warm, inviting atmosphere that promotes independence and meaningful lifestyles for its residents. Oakmont of Concord is dedicated to providing five-star services and amenities, ensuring that every resident experiences a rewarding and supportive lifestyle. The community's commitment to authenticity, teamwork, compassion, commitment, and resilience is reflected in their personalized approach to care and service.\n\nOakmont Management Group, headquartered in Irvine, California, is a renowned leader in the senior living... Show More

Job Requirements

Must be at least 18 years of age
high school diploma or equivalent
prefer two (2) years of experience in a hospitality setting or prior senior living community
excellent customer service skills
able to operate a personal computer and be proficient in MS Office programs
possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
must pass a criminal background check and health screening tests, including physical and tuberculosis tests
may be required to vaccinate and participate in daily screening, surveillance testing, and wear protective equipment to prevent the spread of communicable diseases

Job Qualifications

Must be at least 18 years of age
high school diploma or equivalent
prefer two (2) years of experience in a hospitality setting or prior senior living community
excellent customer service skills
able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
for the health and safety of team members and residents, may require vaccination, participation in daily screening, surveillance testing, and wearing personal protective equipment (PPE) per regulatory guidelines

Job Duties

Provide all residents, guests, and visitors with exceptional customer service
answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
monitor the Emergency Alert System and immediately respond to every call
effectively manage business center and process incoming and outgoing mail
maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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