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Oakmont Senior Living

Concierge - On Call

Santa Clara, CA, USA|Travel, Onsite

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Work Schedule

Rotating Shifts
On-call
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ellore Luxury Senior Living is a premier senior living community located on a beautifully landscaped campus, offering an exceptional living experience for seniors. Managed by Oakmont Management Group, a leading organization in the senior living industry, Ellore Luxury Senior Living combines quality, comfort, and five-star services with individualized care to promote continuing independence for its residents. Oakmont Management Group has a strong presence across California, Hawaii, and Nevada, which allows for substantial opportunities for career advancement, relocation, and travel. The community is dedicated to fostering a rewarding lifestyle through meaningful relationships with residents, their families, and team members, grounded in... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs
  • possess written and verbal skills to interact effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • willingness to comply with COVID-19 safety protocols including vaccination and use of PPE

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • willingness to vaccinate, participate in daily screening, surveillance testing, and wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases per regulatory guidelines

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • monitor the Emergency Alert System and immediately respond to every call
  • effectively manage business center and process incoming and outgoing mail
  • maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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