Concierge - On Call

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Flexible
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Benefits

Sick Time
ON DEMAND PAY
Comfortable uniforms
Complimentary Meals
Guest suite privileges

Job Description

Revel Communities is a well-established leader in senior living, known for creating warm, welcoming, and vibrant communities where residents can live happier, longer, and healthier lives. As part of The Wolff Company, Revel leverages over 70 years of real estate experience combined with deep expertise in hospitality, consumer experience, and various facets of residential living. Their mission is to provide extraordinary life experiences through innovation, high standards, and genuine care for every resident. Revel Communities are not just residences but places where residents and team members build meaningful connections and enjoy a fulfilling environment supported by dedicated staff. The culture... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or hospitality preferred
  • ability to work as needed including flexible scheduling
  • excellent communication skills
  • capacity to multitask in a fast-paced environment
  • basic computer proficiency
  • ability to maintain a positive and professional demeanor at all times

Job Qualifications

  • Exceptional customer service experience preferably in hospitality or senior living
  • experience interacting courteously with guests, residents, co-workers
  • ability to make independent decisions and remain calm in emergencies
  • strong reasoning and communication skills in English
  • proficiency with computers, mobile devices, AV equipment and office tools including Microsoft Office Suite

Job Duties

  • Embracing the Revel Culture Code in completing work and interactions
  • engaging residents, families, guests and co-workers professionally
  • handling daily challenges including answering calls, welcoming visitors, monitoring security and safety standards, sorting and distributing mail, coordinating rides, outings, and activities
  • maintaining a professional first impression by keeping front entrance, lobby, reception, and common areas clean with light housekeeping
  • encouraging teamwork and open communication with team members across departments
  • championing residents' expectations to ensure outstanding service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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