Job Overview
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
On-call
Benefits
Sick Time
ON DEMAND PAY
Comfortable uniforms
Complimentary Meals
Guest suite privileges
Job Description
Revel Communities is a leader in the senior living industry, dedicated to providing residents with an extraordinary life experience within our thoughtfully designed senior communities. As part of The Wolff Company, Revel Communities benefits from over 70 years of real estate expertise and a rich background in hospitality, consumer experience, and residential living. This unique combination of knowledge allows us to foster genuine connections, celebrate the independence of our residents, and promote their well-being. Our approach is refreshingly innovative, constantly challenging traditional senior living norms to offer transformative experiences that enable our residents to live happier, longer, and healthier lives.... Show More
Job Requirements
- Relevant experience in customer service or hospitality
- Ability to work on an on-call basis as needed
- Proficiency with office technology and communication tools
- Strong reasoning skills for understanding and processing information
- Ability to maintain composure in emergency situations
- Good verbal and written communication skills in English
Job Qualifications
- Exceptional customer service experience preferably within hospitality or senior living
- Strong interpersonal and communication skills
- Ability to make independent decisions and remain calm in emergencies
- Proficiency in English communication
- Familiarity with computers, mobile devices, AV equipment, and Microsoft Office Suite including Word, Excel, and Outlook
- Experience interacting courteously and professionally with guests, residents, and co-workers
Job Duties
- Embracing the Revel Culture Code in daily work and interactions
- Engaging with residents, families, guests, and co-workers in a friendly and professional manner
- Managing front desk activities including answering calls, welcoming visitors, monitoring security and safety standards
- Sorting and distributing mail and helping to coordinate rides, outings, and activities for residents
- Maintaining cleanliness and professional appearance of the front entrance, lobby, reception, and common areas
- Encouraging teamwork and collaboration through open communication with department members
- Championing residents' expectations to ensure outstanding service and community satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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