Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a leading management company within the senior living industry, operating as part of the Discovery Senior Living family of companies. Recognized as one of the two largest senior living operators in the United States, Discovery Management Group specializes in managing and enhancing the daily operations and living environments of senior communities nationwide. The company emphasizes performance excellence, innovation in service delivery, and customization of lifestyles to meet the unique needs and preferences of its residents. With a focus on delivering a high quality of life to more than 6,500 residents across its communities, Discovery Management Group... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- ability to work flexible hours including mornings, evenings, weekends, and holidays
- strong communication and interpersonal skills
- ability to manage multiple tasks simultaneously
- basic computer skills
- reliability and professionalism
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members
- tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as but not limited to hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director, and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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