Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
onsite housing discount
paid sabbatical
Job Description
Greystar is a global real estate leader, distinguished by its comprehensive and fully integrated platform that specializes in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $300 billion in real estate assets across more than 250 markets worldwide, including offices in North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages more than one million residential units globally. The company's vast portfolio includes nearly... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to stand, walk, bend, stoop, and lift up to 25 pounds
- Flexibility to work evenings, weekends, and holidays
- Willingness to work outdoors in various weather conditions
- Ability to manage multiple tasks and prioritize
- Must be able to communicate effectively with residents and team members
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Detail-oriented with excellent organizational skills
- Comfortable using office equipment and basic computer applications
- Ability to work both independently and as part of a team
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort
- Answer phone calls and route them to the appropriate team members
- Assist with completed service request callbacks
- Maintain the guest suite schedule and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are presentable prior to office opening
- Manage all package deliveries and notify residents within 24 hours
- Maintain tracking logs for equipment rentals and other community services
- Assist with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, and delivery services and maintain relationships with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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