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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Fixed Shifts
Job Description
Sunshine Retirement Living is a reputable organization specializing in senior living communities that provide a safe, supportive, and engaging environment for residents. As part of its dedication to high standards of care and community living, the company emphasizes exceptional customer service, respect, and professionalism in every interaction with residents, guests, and staff. The community upholds a commitment to inclusiveness and diversity and ensures equitable treatment of both employees and residents. Sunshine Retirement Living promotes a workplace culture that values integrity, teamwork, and continued personal and professional development for its employees. This particular position is for a Concierge on the night... Show More
Job Requirements
- Must be 18 years of age
- ability to work with little supervision and maintain a high level of performance and customer service
- demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- meet state related requirements if applicable to position
- ability to work in a team setting and be a team player
- maintain a positive, respectful, and professional approach with coworkers and residents
- ability to keep all business and operations information confidential
- possess organizational skills and ability to problem solve
- possess excellent customer service and public relations skills
- ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
- experience in computer use and relevant software applications are preferred
- satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance if applicable
Job Qualifications
- Must be 18 years of age
- demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- meet state related requirements if applicable to position
- ability to work in a team setting and be a team player
- maintain a positive, respectful, and professional approach with coworkers and residents
- possess organizational skills and ability to problem solve
- possess excellent customer service and public relations skills
- ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
- experience in computer use and relevant software applications are preferred
- satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance if applicable
Job Duties
- Complete routine housekeeping duties including emptying trash, dust and vacuum, mopping, sweeping, restocking and cleaning bathrooms
- staff the reception desk during assigned period
- represent the community to coworkers, residents, and visitors in a professional, courteous, friendly manner
- graciously greet all residents and visitors and politely assist them as necessary
- perform clerical duties as directed
- maintain detailed resident and guest register, daily communication log entry, and complete daily checklist log
- maintain a clean and safe workspace, community entrance, lobby, and hydration station
- promptly answer telephone, directing incoming communications to appropriate person
- monitor fax machine, directing incoming communications to appropriate person
- perform frequent security checks to ensure safety of the community and its residents
- monitor and respond to resident call and exit alarm systems and handle emergency procedures immediately
- contact 911 if necessary and notify management and families if a resident requires assistance
- maintain inventory control system for all office supplies and notify manager of any needed supplies
- order supplies as directed by assistant manager
- perform simple, routine maintenance of office equipment
- perform coffee service at dinnertime if needed
- assist kitchen staff with shutting down kitchen after mealtime by closing and locking doors and windows and turning off lights
- print and fold the weekly menu and monthly calendar and fold dining napkins
- perform housekeeping functions in common area by vacuuming and spot cleaning carpets, removing cobwebs from ceilings and walls, and dusting furniture, shelves, light fixtures, and other surfaces
- perform simple maintenance duties as needed for residents such as unclogging toilets, turning off water to leaking faucets, mopping up overflowing sinks or toilets, and delivering toilet paper
- perform other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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