Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates and manages an impressive portfolio valued at over $300 billion across more than 250 markets worldwide. With offices situated throughout North America, Europe, South America, and the Asia-Pacific region, Greystar stands as the largest operator of apartments in the United States, managing over 1,000,000 units and beds on a global scale. The company boasts nearly $79 billion of assets under management, which include more than $35 billion in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or concierge role preferred
- Ability to stand, walk, and/or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work in all weather conditions
- Capacity to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to travel occasionally for training or property support
Job Qualifications
- Excellent customer service skills
- Ability to interact with a diverse group of people
- Professional in dress and communication skills
- Strong organizational skills with high attention to detail
- Knowledge about the neighborhood to assist residents and guests
- Proficiency in using computers, internet, and basic software
Job Duties
- Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assists the community team with scheduling, planning and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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