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Cushman & Wakefield logo

Concierge, Multifamily

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.40 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Life insurance
Disability insurance
Paid Time Off

Job Description

Cushman & Wakefield is a leading global real estate services firm that specializes in property management, brokerage, and various real estate advisory services. Well-established with a presence in numerous countries, the company is recognized for delivering exceptional service and innovative solutions to clients across diverse real estate sectors. Cushman & Wakefield operates within a highly professional environment and offers opportunities for employees to grow and thrive by contributing to its dynamic property management teams. The company is committed to diversity, equity, and inclusion, ensuring a workplace that welcomes and respects all individuals, including protected veterans and persons with disabilities.

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Job Requirements

  • High school diploma or GED
  • 1 plus years of related experience
  • ability to speak and write English effectively
  • maintain professional appearance
  • work under minimal supervision
  • cope in a fast-paced environment
  • stand and walk for extended periods
  • ascend and descend staircases, ladders and step stools
  • lift and carry up to 25 pounds
  • travel between properties as needed
  • maintain confidentiality
  • comply with property guidelines and performance standards

Job Qualifications

  • High school diploma or GED
  • 1 plus years of related experience
  • excellent verbal and written communication skills in English
  • ability to maintain professional appearance and comply with dress code policies
  • ability to work independently in a fast-paced environment
  • proficient with standard office equipment
  • able to build strong interpersonal relationships
  • knowledge of marketing and social media platforms preferred

Job Duties

  • Welcome resident guests
  • manage after-hours package pickup
  • address resident inquiries and concerns
  • update communication logs on active buildings
  • provide resources and maintain an open and welcoming environment for residents, customers, vendors and neighbors
  • acquire broad knowledge of the community and surrounding area
  • build strong relationships with current and future community members
  • market the property
  • maintain positive relationships with residents to ensure open and effective communication
  • assist with on-site and off-site resident events and initiatives
  • perform social media posting, blogging, and maintain internet presence
  • work as part of the site team to ensure sociable and pleasurable events
  • answer the concierge phone line
  • ensure community amenities have proper inventory
  • proactively communicate with management for issues or concerns
  • review activity log and begin work promptly
  • maintain confidentiality regarding residents
  • adhere to property guidelines and standards of performance
  • maintain work area presentation
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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