Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
retirement savings plan
Flexible spending account
Paid Time Off
Life insurance
Job Description
The Holston is a premier multifamily residential community located in Raleigh, renowned for its commitment to providing upscale living experiences and exceptional customer service. This property is part of Cushman & Wakefield, a leading global real estate services firm that supports diverse properties and delivers world-class service. Cushman & Wakefield is noted for its dedication to excellence, innovation, and creating environments where residents, owners, and community members feel valued and connected. The Holston reflects these values by promoting a vibrant community atmosphere, combining quality amenities with attentive, personalized service.
The Concierge role at The Holston is an integral positio... Show More
The Concierge role at The Holston is an integral positio... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year related experience
- excellent English communication skills
- professional appearance compliance
- ability to work independently
- capable of handling fast-paced tasks
- physical ability to stand and walk for extended periods
- ability to ascend and descend stairs and ladders
- able to lift up to 25 pounds
- ability to travel up to 5 percent of the time
- commitment to confidentiality
- adherence to property guidelines and dress code
Job Qualifications
- High school diploma or GED
- at least one year of related experience
- strong communication skills in English
- ability to maintain professional appearance
- ability to work under minimal supervision in a fast-paced environment
- proficiency with standard office equipment
- knowledge of community marketing practices
- ability to build relationships and provide excellent customer service
Job Duties
- Welcoming resident guests
- handling after-hours package pickup
- addressing resident inquiries and concerns
- updating communication logs on active buildings
- providing resources and maintaining an open environment
- building strong relationships with residents and prospective community members
- assisting with marketing activities including social media postings, blogging, and maintaining internet presence
- supporting on and off-site resident events and initiatives
- answering concierge phone line
- maintaining proper inventory in community amenities area
- communicating proactively with management
- reviewing activity logs and preparing for shifts
- maintaining confidentiality regarding residents
- adhering to property guidelines and performance standards
- keeping work area presentable
- performing other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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