Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Paid Time Off
Job Description
Cushman & Wakefield is a global leader in commercial real estate services, recognized for delivering exceptional value to clients through integrated solutions and expert local market knowledge. The company operates across numerous property types, including office, retail, industrial, multifamily, and more, connecting owners, tenants, and investors with the full spectrum of real estate services. Known for its commitment to innovation, sustainability, and outstanding customer service, Cushman & Wakefield supports a diverse workforce and a culture centered on integrity and collaboration. Their multifamily division focuses on creating vibrant residential communities by combining strategic property management, resident engagement, and community-oriented services.
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Job Requirements
- High school diploma or equivalent such as GED
- Minimum 1 year of experience in a related customer service role
- Ability to communicate clearly and professionally in English
- Professional appearance and compliance with dress code policy
- Capable of working in a fast-paced environment under minimal supervision
- Able to stand and walk for extended periods and ascend/descend stairs and ladders
- Ability to lift and move objects up to 25 pounds
- Willingness to travel outside between properties up to 5 percent of the time
- Maintaining confidentiality and professionalism at all times
Job Qualifications
- High school diploma or equivalent such as GED
- At least 1 year of related customer service experience
- Ability to communicate effectively in English both verbally and in writing
- Professional appearance and adherence to dress code policies
- Strong interpersonal and organizational skills
- Ability to work independently with minimal supervision
- Basic knowledge of social media platforms and community engagement
- Competence in using standard office equipment and technology
Job Duties
- Welcome resident guests and assist with after-hours package pickup
- Address resident inquiries and concerns promptly and professionally
- Update communication logs on active buildings daily
- Provide resources and maintain a welcoming environment for residents, vendors, and guests
- Build strong relationships with current and prospective residents
- Market the property through social media posts, blogging, and internet presence
- Assist with planning and execution of on-site and off-site resident events and initiatives
- Answer the concierge phone line and manage community amenities inventory
- Communicate proactively with management regarding issues or concerns
- Maintain confidentiality and adhere to property guidelines and standards
- Maintain an organized and professional work area
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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