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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
HSA/FSA
Life insurance
401(k)
Paid Time Off
voluntary benefits
family planning support
Professional Development
Employee assistance program
Wellness Program
Commuter Benefits
Student loan refinancing discounts
Job Description
MOOV Health and Wellness is a pioneering health and wellness company located in Frisco, TX, dedicated to helping individuals outpace aging through a physician-guided, personalized approach to wellness. At MOOV, the focus is on promoting physical, mental, and emotional well-being with innovative solutions tailored to each member’s unique health journey. With a strong commitment to community and holistic care, MOOV blends cutting-edge wellness practices with compassionate support to deliver exceptional member experiences. The company operates with a vision to unlock each member's full potential by offering a range of services, including physician appointments, health coaching, and specialized recovery options such... Show More
Job Requirements
- Previous customer facing experience required
- Technological literacy to use various digital and virtual care platforms required
- Interest in health wellness and fitness required
- Ability to work flexible hours including evenings and weekends as needed required
- Lifestyle Medicine Functional Medicine Integrative Medicine Certification preferred
- Procedure Medical Aesthetics Training preferred
- Experience in MedSpa Health and Wellness preferred
- Excellent verbal and written communication skills to effectively interact with staff clients and stakeholders
- Strong customer service orientation with ability to deliver exceptional experiences and build client relationships
- Exceptional organization and time management skills with ability to prioritize tasks and meet deadlines
- Attention to detail and ability maintain accurate records and documentation
- Numerical aptitude
- Ability to provide consistent results and meet business goals
- Self-motivated and proactive with ability to work independently and as part of a team
- Flexibility and adaptability to work in a dynamic and fast-paced environment
- Operates with integrity honesty and transparency
- Strong knowledge of current skin care products trends practices and standards
- Knowledge of health and safety regulations ensuring compliance and creating a safe environment for clients and staff
- Commitment to personal and professional growth staying updated on industry advancements and best practices
- Emotional intelligence and ability to effectively manage and resolve conflicts among staff and clients
Job Qualifications
- Previous customer facing experience
- Technological literacy to use various digital and virtual care platforms
- Interest in health wellness and fitness
- Excellent verbal and written communication skills
- Strong customer service orientation with ability to deliver exceptional experiences and build client relationships
- Exceptional organization and time management skills
- Attention to detail and ability to maintain accurate records and documentation
- Numerical aptitude
- Ability to provide consistent results and meet business goals
- Self-motivated and proactive with ability to work independently and as part of a team
- Flexibility and adaptability to work in a dynamic and fast-paced environment
- Operates with integrity honesty and transparency
- Strong knowledge of current skin care products trends practices and standards
- Knowledge of health and safety regulations ensuring compliance and creating a safe environment
- Commitment to personal and professional growth staying updated on industry advancements and best practices
- Emotional intelligence and ability to effectively manage and resolve conflicts among staff and clients
Job Duties
- Welcome members and guests into the facility ensuring their first interactions are warm genuine and efficient
- Answer patient and client inquiries in a timely and polite manner either respond to inquiry or direct the caller to the appropriate personnel while entering appropriate clerical notation into the documentation record
- Help members understand the benefits of each service
- Provide a smooth startup for members on any equipment or service they are scheduled for that day
- Know the retail range to assist with questions about the relevance and use of products
- Protect patients’ and clients’ rights by maintaining confidentiality of personal and financial information
- Set up appointments confirm appointments and follow up on missed appointments with members
- Send appropriate test kits equipment documents to clients within 1 business day as directed by Physician or health coach
- Assist in daily center operation including opening and closing the center and maintain a facility that is cared for and enticing
- Maintain operations by following policies and procedures reporting needed changes
- Maintain business office inventory and equipment by checking stock to determine inventory level anticipating needed supplies and or equipment repairs by notifying manager
- Collaborate with other wellness professionals including the physicians in the studio to provide a holistic approach to client care
- Help organize and participate in promotional events or community outreach activities
- Celebrate create and collect customer testimonials before after transformations and stories to highlight MOOV methodologies and facilitate business growth
- Collaborate with other MOOV Estheticians to ensure consistency and safety amongst all MOOV locations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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