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Concierge - MOOV - Frisco

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Employee assistance program
Wellness Program

Job Description

MOOV Health and Wellness is a pioneering wellness center located in Frisco, Texas, dedicated to helping individuals outpace the natural aging process through a physician-guided and personalized approach to health and well-being. As a company, MOOV integrates advanced health and wellness strategies focusing not only on physical fitness but also on mental and emotional vitality. With its roots firmly planted in Lifestyle Medicine, Functional Medicine, and Integrative Medicine, MOOV offers a diverse range of wellness services designed to unlock each member’s full potential. The center prides itself on creating a supportive community atmosphere where clients can confidently begin or continue... Show More

Job Requirements

  • Previous customer facing experience required
  • technological literacy to use various digital and virtual care platforms required
  • interest in health wellness and fitness required
  • ability to work flexible hours including evenings and weekends as needed required
  • lifestyle medicine functional medicine integrative medicine certification is preferred
  • procedure medical aesthetics training preferred
  • experience in medspa health and wellness preferred
  • excellent verbal and written communication skills required
  • strong customer service orientation with the ability to deliver exceptional experiences and build client relationships required
  • exceptional organization and time management skills required
  • attention to detail and ability maintain accurate records and documentation required
  • numerical aptitude required
  • ability to provide consistent results and meet business goals required
  • self motivated and proactive required
  • flexibility and adaptability to work in a dynamic and fast paced environment required
  • operates with integrity honesty and transparency required
  • strong knowledge of current skin care products trends practices and standards required
  • knowledge of health and safety regulations ensuring compliance and creating a safe environment for clients and staff required
  • commitment to personal and professional growth required
  • emotional intelligence and the ability to effectively manage and resolve conflicts among staff and clients required

Job Qualifications

  • Previous customer facing experience
  • technological literacy to use various digital and virtual care platforms
  • interest in health wellness and fitness
  • excellent verbal and written communication skills
  • strong customer service orientation
  • exceptional organization and time management skills
  • attention to detail and ability maintain accurate records and documentation
  • numerical aptitude
  • self motivated and proactive
  • flexibility and adaptability to work in a dynamic and fast paced environment
  • operates with integrity honesty and transparency
  • strong knowledge of current skin care products trends practices and standards
  • knowledge of health and safety regulations ensuring compliance and creating a safe environment for clients and staff
  • commitment to personal and professional growth
  • emotional intelligence and the ability to effectively manage and resolve conflicts among staff and clients

Job Duties

  • Welcome members and guests into the facility ensuring their first interactions are warm genuine and efficient
  • answer patient and client inquiries in a timely and polite manner either respond to inquiry or direct the caller to the appropriate personnel while entering appropriate clerical notation into the documentation record
  • help members understand the benefits of each service
  • provide a smooth startup for members on any equipment or service they are scheduled for that day
  • know the retail range to assist with questions about the relevance and use of products
  • protect patients and clients rights by maintaining confidentiality of personal and financial information
  • set up appointments confirm appointments and follow up on missed appointments with members

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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