Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With more than 1.3 million volunteers and a team of dedicated employees, the organization is steadfastly working to end cancer in all its forms for everyone affected. The Society offers support, advocates for better cancer policies, and funds research to improve cancer prevention, detection, treatment, and survival. With a culture that embraces diverse backgrounds and experiences, the American Cancer Society is committed to serving diverse communities with compassion and effectiveness.
The Concierge at Hope Lodge role is an exciting op... Show More
The Concierge at Hope Lodge role is an exciting op... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality guest services or related field preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- proficiency in computer skills including Microsoft Office Suite and reservation systems
- proficiency in using multi line telephone systems
- ability to work independently and as part of a team
- availability to work flexible hours including evenings weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality guest services or related field preferred
- excellent communication and interpersonal skills with friendly empathetic demeanor
- strong organizational and multitasking abilities with attention to detail
- proficiency in computer skills including Microsoft Office Suite and reservation systems
- proficiency in using multi line telephone systems
- ability to work independently and as part of a team in fast paced environment
- availability to work flexible hours including evenings weekends and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- assist guests with check-in and check-out procedures ensuring smooth experience
- provide information about Hope Lodge amenities services and local attractions
- handle guest inquiries requests and concerns promptly and professionally
- maintain a neat and organized front desk area ensuring welcoming atmosphere
- manage transportation services for guests including arranging rides to and from appointments
- coordinate transportation schedules ensuring timely pick-up and drop-off
- drive guests to appointments safely adhering to traffic laws
- maintain cleanliness and safety of transportation vehicles performing routine inspections
- manage incoming calls emails and correspondence directing them appropriately
- maintain accurate guest records including check-in out information and special requests
- process reservations and room assignments per procedures
- assist with administrative tasks such as filing data entry and photocopying
- monitor lobby area ensuring safety and security of guests and property
- implement security protocols including guest identification and access control
- respond to emergencies or incidents promptly following protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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