Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $24.00

Work Schedule

Fixed Shifts

Benefits

Paid Time Off

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

Employee assistance program

401(k)

Job Description

Related Management Company (RMC) is a distinguished subsidiary of Related Companies, recognized as a premier owner and operator of real estate across multiple states and Washington, D.C. Serving as a leader in the real estate market, RMC manages numerous properties ranging from workforce and market-rate to luxury housing. The company places a significant emphasis on sustainability, with many of its new developments pursuing LEED Silver certification or higher standards. The foundation of RMC's success lies in its commitment to exceptional service, innovative design, and fostering thriving communities. This commitment is supported by an environment that encourages bold thinking, entrepreneurship, continual... Show More

Job Requirements

High school diploma or equivalent
1-3 years of experience in hospitality, customer service, or luxury properties is a plus
Comfort using basic digital tools such as logging systems, CRM platforms, emails, and Microsoft Office tools
Ability to lift up to 50 pounds and stand for long periods
A passion for excellent service and a composed, professional attitude

Job Qualifications

High school diploma or equivalent
1-3 years of experience in hospitality, customer service, or luxury properties is a plus
Comfort using basic digital tools such as logging systems, CRM platforms, emails, and Microsoft Office tools
A passion for excellent service and a composed, professional attitude
Ability to lift up to 50 pounds and stand for long periods

Job Duties

Greet residents and guests with professionalism and warmth
Announce visitors and manage deliveries with care
Keep the lobby calm, clean, and inviting
Support leasing tours and resident events with a polished front desk presence
Conduct lobby checks for lighting, music, scent, and overall atmosphere
Monitor building camera systems and logs
Track vendor and contractor activity and follow access procedures
Respond to safety or privacy concerns calmly and appropriately
Log and organize packages and deliveries using digital tools
Track service requests and amenity bookings
Support the package room and inventory systems
Manage visitor logs and help maintain accurate resident preferences
Prepare elevators and common areas for scheduled moves
Notify the Resident Manager of unscheduled move-ins/outs
Ensure smooth transitions with clear communication
Welcome prospective residents and alert the leasing team
Share branded materials and collect contact information
Maintain a composed and helpful presence
Offer local tips, help with events, and maintain bulletin boards
Remember and act on resident preferences to personalize service
Be a trusted connector in the community
Follow all emergency procedures and stay calm under pressure
Step in to solve service issues when possible, and escalate as needed
Follow up with residents to ensure satisfaction
Keep the front desk clean and organized
Join daily huddles and team updates
Model professionalism and emotional intelligence
Take on special assignments when asked

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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