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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Kane Realty Corporation is a forward-thinking real estate management company renowned for its innovative approach to creating a sense of home and community for its residents. With a strong commitment to providing an unrivaled customer experience, Kane Realty goes beyond merely meeting industry standards; it strives to set new benchmarks in sophisticated property management. The company believes that its success is deeply rooted in the quality and dedication of its people. Therefore, Kane Realty prioritizes character, ability, and experience when building its passionate and dedicated team. The Eastern, a luxury residential community situated in Raleigh, North Carolina, is one of... Show More
Job Requirements
- High school diploma or equivalent
- one plus years of relevant professional experience
- strong interpersonal and communication skills
- ability to multitask and manage time effectively
- proficiency in Microsoft Office Suite and Excel
- knowledge of apartment management laws and regulations preferred
- prior hospitality or concierge experience preferred
Job Qualifications
- One plus years professional work experience preferably in hospitality retail real estate customer service or sales
- successful track record building and managing relationships with customers clients and partners
- knowledge or understanding of apartment management laws and regulations federal state and local
- proficiency with computer programs including Microsoft Office Suite and Excel
- experience with industry software such as Yardi or Entrata preferred
- prior hotel hospitality or concierge experience a plus
- excellent verbal and written communication skills
Job Duties
- Greet every resident with energy kindness and enthusiasm
- manage general customer service needs such as package and food delivery maintenance requests service and hospitality accommodation
- assist office staff with daily administrative tasks and responsibilities
- handle all resident requests concerns and complaints with grace and positivity
- ensure timely and exceptional resolution of resident issues
- maintain a welcoming and professional front desk environment
- proactively anticipate resident needs and provide solutions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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