Concierge (Luxury High-Rise, 1st Shift) - LIV Cleveland
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate company that specializes in institutional-quality rental housing. With its headquarters located in Charleston, South Carolina, Greystar is recognized as the largest operator of apartments in the United States. The company manages and operates over 1,000,000 units and beds globally and has an extensive footprint in nearly 250 markets worldwide, including offices throughout North America, Europe, South America, and the Asia-Pacific region. The firm offers comprehensive expertise across various facets of real estate, including property management, investment management, development, and construction services. Founded in 1993 by Bob Faith, Greystar has grown to... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work flexible hours including evenings, weekends, and holidays
- Ability to stand, walk, and sit for extended periods
- Capability to lift and maneuver weights up to 25 pounds independently and 50 pounds with assistance
- Ability to work in various weather conditions
- Effective communication skills
- Previous customer service experience preferred
- Willingness to travel occasionally to other properties for training or support
Job Qualifications
- High school diploma or equivalent
- Previous experience in property management or customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficiency with basic office software and phone systems
- Knowledge of local area resources and vendors
- Ability to work independently and as part of a team
- Strong organizational and problem-solving skills
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting to speak with a team member
- Answer phone calls, route calls to appropriate team members, and assist with completed service request callbacks
- Maintain the guest suite schedule ensuring proper payment and cleanliness
- Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to office opening
- Manage package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist community team with scheduling, planning, and organizing resident activities and programs
- Maintain detailed information on local area restaurants, shops, delivery places, and other relevant resources of interest to residents
- Maintain relationships and contacts with concierge vendors
- Work a flexible schedule including evenings, weekends, and holidays as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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