Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
sick pay
health benefits
continued education opportunities
career growth
Bonus opportunities
Paid Referral Program
Job Description
Pressed Roots is a groundbreaking salon that stands as the first silk blow-out bar specializing exclusively in textured hair. Established with a mission to break down the barriers that have historically limited women of color from experiencing true luxury and care in hair styling, Pressed Roots combines certified expertise in textured hair, nurturing care for hair health, and welcoming hospitality to offer an unmatched salon experience. This innovative company takes pride in transforming a simple blow-out into an affordable mini-luxury that not only enhances the client's beauty but also aims to reshape the standards of the beauty industry. The salon... Show More
Job Requirements
- High school diploma or equivalent
- At least 3 years of customer service experience previous front desk or salon experience preferred
- Must be 18 years or older
- Exceptional organizational and multitasking skills
- Strong customer service and communication skills
- Ability to remain calm under pressure
- Ability to thrive in a busy fast-paced environment
- Familiarity with salon operations and scheduling systems is a plus
- Availability for part-time hours including evenings and weekends
- Ability to stand for extended periods up to 9 hours
- Ability to perform repetitive tasks such as data entry or interacting with clients
- Ability to lift and carry objects up to 15 pounds
- Ability to bend stoop kneel and reach overhead to maintain cleanliness and assist clients
Job Qualifications
- Exceptional organizational and multitasking skills to manage a dynamic salon environment
- Strong customer service and communication skills with a client-focused mindset
- Ability to remain calm under pressure and thrive in a busy fast-paced environment
- Familiarity with salon operations and scheduling systems is a plus
- High school diploma or equivalent
- At least 3 years of customer service experience previous front desk or salon experience preferred
- Must be 18 years or older
Job Duties
- Act as the first point of contact providing a welcoming and seamless client experience from check-in to check-out
- Assign clients to stylists based on availability skill sets and client preferences ensuring an optimal balance of scheduled and walk-in clients
- Coordinate schedules and manage salon flow ensuring appointments run smoothly and on time
- Become an expert in the reservation system managing client profiles troubleshooting issues and optimizing the booking process
- Rebook client appointments during checkout addressing clients by name and promoting loyalty
- Educate clients on Pressed Roots products and services while upselling additional offerings
- Handle payments tips and commissions ethically and accurately
- Maintain salon cleanliness and organization conducting regular walkthroughs of the front desk bar and studio
- Address client concerns or operational challenges with a problem-solving mindset always prioritizing an excellent client experience
- Communicate with the Studio Manager about shop operations and opportunities for improvement
- Serve complimentary beverages and engage clients to enhance their experience
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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