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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $25.00 - $28.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Employee assistance program
401(k)
Job Description
Related Management Company (RMC) is a leading owner and operator of real estate properties, managing a diverse portfolio that includes workforce, market-rate, and luxury housing across multiple states and Washington, D.C. As a subsidiary of the larger Related Companies, RMC is recognized for setting high standards in property management, sustainability, and community building. Many of their developments earn LEED Silver certification or higher, underscoring their commitment to environmental responsibility and innovative design. The company prides itself on fostering thriving communities where residents enjoy exceptional service and modern amenities. RMC’s culture emphasizes bold thinking, entrepreneurial spirit, and opportunities for personal and... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years experience in hospitality or customer service preferred
- Comfort using basic digital tools including logging systems, CRM platforms, emails, and MS Office
- Ability to lift up to 50 pounds
- Ability to stand for long periods
- Strong communication skills
- Professional attitude and demeanor
Job Qualifications
- High school diploma or equivalent
- 1-3 years experience in hospitality, customer service, or luxury properties preferred
- Proficiency with basic digital tools including logging systems, CRM platforms, emails, and MS Office
- Strong communication and interpersonal skills
- Ability to stay calm and professional under pressure
- Physical ability to lift up to 50 pounds and stand for long periods
- Demonstrated professionalism and emotional intelligence
Job Duties
- Greet residents and guests with professionalism and warmth
- Announce visitors and manage deliveries with care
- Keep the lobby calm, clean, and inviting
- Support leasing tours and resident events with a polished front desk presence
- Conduct lobby checks for lighting, music, scent, and overall atmosphere
- Monitor building camera systems and logs
- Track vendor and contractor activity and follow access procedures
- Respond to safety or privacy concerns calmly and appropriately
- Log and organize packages and deliveries using digital tools
- Track service requests and amenity bookings
- Support the package room and inventory systems
- Manage visitor logs and help maintain accurate resident preferences
- Prepare elevators and common areas for scheduled moves
- Notify the Resident Manager of unscheduled move-ins/outs
- Ensure smooth transitions with clear communication
- Welcome prospective residents and alert the leasing team
- Share branded materials and collect contact information
- Maintain a composed and helpful presence
- Offer local tips, help with events, and maintain bulletin boards
- Remember and act on resident preferences to personalize service
- Be a trusted connector in the community
- Follow all emergency procedures and stay calm under pressure
- Step in to solve service issues when possible, and escalate as needed
- Follow up with residents to ensure satisfaction
- Keep the front desk clean and organized
- Join daily huddles and team updates
- Model professionalism and emotional intelligence
- Take on special assignments when asked
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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